The Finance Hunter Ltd Privacy Notice

Who we are

We are The Finance Hunter Ltd and we can be contacted using the following details:

Our legal grounds for holding your data

The UK's data protection laws allow us to use your personal data provided we have a lawful basis to do so. This includes sharing it in certain circumstances, as described below.

We consider we have the following reasons (legal bases) to use your personal data:

• Performance of contract with you: we need to use your personal data to be able to successfully legally contract with you.
• Compliance with our legal obligations: we need to use your personal data so as to comply with certain legislation such as financial crime legislation.
• Legitimate interests: these are our business and commercial reasons for using your data, which we have balanced against your interests. These legitimate interests are to help prevent and detect financial crime, fraud and money laundering, to promote responsible lending, to support our tracing, collection and litigation procedures and to assist our compliance with the legal and regulatory requirements placed upon us.
• Your consent: You can withdraw this consent at any time, in which case we will cease to use it, unless we have a right and a need to continue processing it for one of the other reasons set out above.

More information on how we use your personal data and for what purposes is set out below.

What data do we collect?

Data provided by you

• Funder application details: for example but not limited to, your name, national insurance number, postal address, email address, IP address, telephone numbers, date of birth, bank account details, equipment requirement details, home ownership details, reason for borrowing, your assets and liabilities, details of proof of identity documentation, proof of address documentation, evidence of additional equity available and evidence of any other business interests.
• When you talk to us: for example on the phone, or in person including call recordings and voice messages. We may monitor or record calls with you to check we have carried out your instructions, to resolve queries or disputes, to improve the quality of our service or for regulatory or fraud prevention purposes.
• In writing: for example letters, emails, texts and other electronic communications.
• Online: for example when you use our website or mobile app.
• In financial reviews, for renewals and in any surveys etc.

Data we collect when you use our services

• Transaction data: for example what sort of products you are selecting, the length of term, the types of asset you are looking at financing, business type and geographical location.
• Payment data: for example, the amount, origin, frequency, history and method of your payments.
• Usage and profile data: for example, the profile you create to use our website and mobile app and how you use it. We gather this data from the devices you use, using cookies and other software.
• Register online or by other communication methods for our services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

Data provided to and by third parties

• Data from persons that introduce you to us: e.g. brokers, product suppliers, financial advisers, agents, finance providers or other third parties.
• Data from credit reference agencies, most likely to be either Experian, Creditsafe, Equifax or CallCredit.
• Data from fraud prevention agencies.
• Publicly available information: e.g. from the Land Registry, Companies House, the electoral register, other online or media sources including social media.
• Data from your representatives where relevant, such as lawyers or accountants.
• Data from your employers and medical data where relevant.

In certain circumstances, we may ask you to provide medical information if required to enter or continue an agreement. You will be asked to consent to this.

We may also require a statement signed by an independent qualified accountant as to your financial worth, including your gross and net worth, assets, liabilities, and available collateral or security. You will be asked to consent to the provision of this information.

Special Category Data

In the course of your interactions with The Finance Hunter Ltd, you may share information that is classified as 'Special Category Data'. This could include data about:

• Race
• Ethnic origin
• Politics
• Religion
• Trade union membership
• Genetics
• Biometrics
• Health
• Sex life
• Sexual orientation

Where you share any such information (e.g. health or vulnerability), The Finance Hunter Ltd will always seek explicit consent to store and process it.

Why is personal data collected by us

The Finance Hunter Ltd collects personal data for a number of reasons. From time to time, we may contact you to ask for your consent to use your personal data for other purposes. Your personal data may also be used for other purposes where required or permitted by law.

When we and fraud prevention agencies process your personal data, we do so on the basis that we have a legitimate interest in preventing fraud and money laundering and verifying identity to protect our business and comply with applicable laws.

Fraud prevention agencies can hold your personal data for up to six years if you are considered to pose a fraud or money laundering risk.

We may also supply your personal information to credit reference agencies (CRAs) to assess your creditworthiness, manage your account, trace and recover debts, and prevent criminal activity. CRAs may place a search footprint on your credit file and share your information with other organisations.

We may provide your information to our partners and third parties for research and analysis to monitor and improve our services and may contact you for feedback or to inform you about other goods or services.

How will we use your data?

Our Company collects your data so that we can:

• Process your application and manage your request.
• Email you with special offers on other products and services we think you might like.
• Monitor the performance of our products and services to ensure consumer outcomes are achieved.

าศาสตร์ When Personal Data is shared

Your personal data may be used by our partners, lenders, brokers, agents, sub-contractors, lawyers, and associated companies before, during and after your agreement facilitated by us.

We may also use organisations to perform tasks on our behalf (e.g. IT service providers, repossession agents, banks, and transportation companies).

We may share your data with CRAs, fraud prevention agencies, law enforcement agencies, regulators, the UK Financial Services Compensation Scheme, your authorised agents, or others you instruct us to share data with.

If our business or assets are sold, transferred, or merged, we may share your data with the acquiring party — provided they agree to use it safely and as outlined here.

What are your data protection rights and choices?

Your personal data is protected by legal rights, including:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to portability
• Right to object (including to direct marketing)
• Rights in relation to automated decision-making and profiling

To exercise any of these rights, contact compliance@ukfinance.co.uk. We have one month to respond to requests.

How long is your data kept

We retain your personal data as long as you are a customer and as required by law thereafter.

Data about live and settled accounts is kept on credit files for six years from settlement or default.

Marketing

The Finance Hunter Ltd may contact you about products or services of ours or our partners that we think may interest you. You can opt out at any time.

This communication supports customer understanding in line with the Consumer Duty requirements.

Changes to our privacy policy

This privacy policy is kept under regular review. Last updated: 25th May 2025.

How to contact us

How to make a complaint

If you are unhappy about how your personal data has been used, please contact us. You can also complain to: